Sun, 20 October, 2019
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First Nations Jobs
Travel Clerk Supervisor
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  Key Responsibilities:

  • Supervise daily operation, including staff, activities and services, and ensure service quality and standards are met
  • Co-ordinate staff schedules and train staff in job duties, company procedures and policies
  • Monitor operation to prevent errors and potential problems before escalation
  • Evaluate staff performance and provide feedback for improvement
  • Assist clients with special requests and needs
  • Resolve client issues and emergencies
  • Ensure smooth operation of computer systems and equipment and arrange for maintenance and repair work as required
  • Review and prepare report on services and client satisfaction
  • May perform/assist travel clerk duties to expedite services
  • Other duties as assigned
 
Qualifications:
  • 1+ years’ supervisor experience in travel agency
  • Completion of secondary school
  • Attention to details and proofreading, time management, and organizational skills
  • Able to prioritize and multi-task in a fast-paced environment with tight deadlines
  • Strong problem solving skills
  • Solid computer proficiency
 
Working Conditions:
  • Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.
  • Occasionally on call shift at night or/and weekend
 
Job Location
O.K. Tour Company
5527 Yonge Street, Suite 202
Toronto, ON  M2N 5S3
 
Position Type
Permanent, Full-Time – 30~40 hours per week
Salary - $23~25 per hour
 
We thank you for your interest; however, we will be contacting only those candidates who have been selected for the next steps.
 
Please submit your resume
by email to oktourcompany.hr@gmail.com
NO PHONE CALLS PLEASE
Job Title Travel Clerk Supervisor
Date Posted 2019-Jul-11
Expiry Date 2020-Jan-11
Ad ID:18697
Post Details
Posted By O.K. Tour Company
Email oktourcompany.hr@gmail.com
City or Province Toronto
Category
Location Ontario
Job Type Full-time
Classification Tourism and Hotel Industry